Cru

Very disappointed in my experience. I showed up with my party for my reservation and we were sat outside (even though I requested inside seating). Not too worry since there were heaters outside. When we first arrived a hookah was brought to the section which ended up not being ours and taken away. We then order a few drinks to go with the bottle I order and gave a card to be held. After an hour of no service or bottle someone came to us and asked who sat us. We explained a host and was asked once again who sat us. After about 20 minutes we were told that the section was booked and needed to leave. Frustrated with the experience and how cold it was, had no problem leaving. The serve then tried rush us out, asked for a card but she had already had a card. She had to locate the card. Very poor experience especially since we were out celebrating and I had booked a reservations weeks ago.

Came in with 9 girls and was told that we could not have ANY brown liquor. When asked why we couldn't have any when we can SEE the bottles she told us that it's because the bartenders needed it to make other drinks and we would overwhelm the bartenders. We were there for 15 to 20 minutes. When we decided to leave, we were toldthat there is a 20% mark up on bottles. It appears they were trying to up sell us by denying us basic service.

I cannot give enough praise to the incredible bartender Jay at Cru Bar! My recent visit there left me utterly impressed with the exceptional service, skill, and overall experience provided by the bartender. From the moment I walked in, the bartender greeted me with a warm and friendly smile. Her knowledge of the drink menu was impeccable; she effortlessly guided me through the extensive selection of cocktails and offered helpful recommendations based on my preferences. Not only was their drink-making prowess outstanding, but her attention to detail and creativity in crafting each cocktail truly set them apart. Every drink I ordered was beautifully presented, perfectly balanced in flavors, and clearly made with passion and expertise. What truly impressed me about this bartender was her outstanding customer service. Despite the bar being quite busy, they made a conscious effort to engage with every customer, ensuring everyone felt welcomed and attended to. Her positive energy and ability to make each guest feel valued is a remarkable quality. I love Jay and will definitely be back. #Crulove